Business Letters PDF Socializing with customers
or vendors is an important part of doing business, particularly
in Japan. This is often quite difficult to do in a foreign language,
and sometimes very frustrating.
This part of the site gives you some model dialogues featuring
conversations between business people in situations you may find
yourself in. Choose from
the scenarios listed below.
Using Business English
on the telephone:Using English on the telephone can sometimes be difficult because you have to listen very carefully to what is being said. The language you use presents an image of your company, so, in a business situation speaking accurately and politely is very important. It is also very important to check that you have understood what has been said, particularly when taking messages.
There are a variety of situations in which business English is used on the telephone. This part of the site concentrates on the areas below. Click on the area you would like to study.
This part of the site shows the principles behind creating a message and gives some hints on how to edit the message. Some areas of confusion are also explained.
Business Letters:This part of the site shows the correct way to lay out a business letter. Some standard expressions and example letters are also shown.
Dialogues for Socializing:
Business Writing: